All sales are final. Once an invoice has been generated and the invoice has been paid or a deposit has been paid, the order cannot be cancelled. 

We do not refund or exchange.

We will repair any items with manufacturing faults within the first 6 months from the purchase date. In this case, proof of purchase must be provided. Manufacturing faults do not include: damage or wear and tear, oxidised or fading plating, broken chain, cracked or broken stones or snapped tennis items. 

Custom made pieces that are not displayed on our website have no set time frame to create and deliver. Prices for custom pieces will vary.

We strongly suggest wearing your tennis necklace and tennis bracelets with care. We do not recommend wearing this piece everyday due to their fine nature.

We reserve the right to repair or repair an item before offering a refund.